Benecura enables the organisation to manage a wide range of community health/disability/social services in one centralised database. This enables the management of multiple client referrals and the corresponding mixes of services that are ‘wrapped’ around individuals or families to meet their needs, and also allows the mixes to change as client needs evolve and as more services become available. It also enables reporting of data across the organisation’s whole client base as well as service base, delivering information to different stakeholders, , and involving them in the information reporting processes.

Benecura has been designed to work with small as well as large organisations, so it is capable of accommodating from simple to complex organisational structures, allowing services to be grouped and managed at national, regional, branch and site levels. Some organisations use Benecura to manage one or a few areas of services, while others use the software platform for all areas of services across the whole organisation.

As part of its implementation, Benecura can be integrated with other existing or legacy systems to fit into the Client Management System gap that the organisation wishes to fill. Data exchange with these other systems can be customised and even automated should that be an important requirement. This enables the gap to be filled while other existing investments to continue to benefit the organisation as a whole.