Benecura is developed, implemented, customised, integrated, maintained and supported by the Augen Software Group – a midsize software services provider who works closely with business organisations as their software partner in a wide range of industries, including the Community Health/Disability/Social Services sector. The company looks after these organisations’ software and software-related activities, enabling them to fully focus on managing and growing their core business.

Augen is a NZ-owned enterprise of 17+ years and 400+ successful projects. Known for being a dependable and reliable partner to many business organisations in NZ and overseas, the company has had 16+ years of experience with NGO’s who provide community health/disability/social services. Other sectors include: banking, finance, insurance, HR, manufacturing, transport, etc.

Augen has significant experience in developing/implementing/integrating CRM (Customer Relationship Management) and CMS (Client Management System) solutions. The company advises and works with organisations from the strategy level down to the technology implementation & support (direct line of sight between strategy and operation).

AugenHEALTH/NGO is the division within the group that works with providers of Community Health/Disability/Social Services. The team developed its Benecura software platform in collaboration with the NGO sector, for the NGO sector.

The philosophy of Augen’s work in this sector is to:

Empower providers of community health/disability/social services with the means to become more professional, in order to achieve better outcomes and to make more difference in the community.

To do this, AugenHEALTH/NGO engages with organisations on three fronts:

• System & Processes:
Providing/developing the means to organise and engage in all activities with stakeholders with insight, efficiency and transparency.
• Knowledge & Expertise:
Providing/developing the means to identify, capture, use, share and retain knowledge & expertise in the organisation.
• Human Capital Development:
Providing/developing the means to unlock human potential to fully engage at all levels: personal, vocational, leadership and community.